The idea of voice and data convergence is still lost on many small companies, nearly half of whom have little or no idea what it is. In companies of 20 to 100 employees the knowledge gulf is the ...

As IP telephony becomes increasingly common in the enterprise, companies struggle to determine exactly who will manage their VoIP systems. Traditionally, voice staff has been separate from the IT ...

It's been the big trend in enterprise telecoms for the past five years - run your data and voice traffic on the same IP network. Yet many of the companies that have adopted voice-over-IP have decided ...

In part one of this history lesson, we noted that by “Y2K”, VoIP was alive and well in the long distance carrier market, beginning its journey into replacing legacy PBX voice systems with an IP-PBX.

One of today’s most profound business revolutions is the use of Internet Protocol (IP) technology to integrate and transport voice, fax, video and data traffic on single, IP-based network. The move ...