Safaricom apologises for My OneApp rollout failures but offers no timeline, no rollback, and no concrete fixes for users.

Kephis will not stop levying container and ship inspection fees at the Mombasa port despite a recent order by the Kenya Maritime Authority. The cooking gas industry was thrown into chaos this week ...

Safaricom is offering some My OneApp users 1GB free data as an apology for the troubled M-PESA app migration. Did you receive ...

Safaricom’s "My OneApp" needs a PayPal-style web portal. App-only Ziidi trading & PayPal links fail when updates glitch.

Thunes, the Smart Superhighway to move money around the world, has joined forces with Vodacom Tanzania, the country's leading telco company, to transform cross-border trade and digital financial ...

Safaricom CEO Peter Ndegwa, Kodris Africa Chairman and Founder Mwaniki Munuhe and Safaricom Acting Chief of Financial Services Boniface Mungania shortly after launch of M-pesa Go in partnership with ...

Safaricom has clarified why transaction fees are not refunded even when M-Pesa transfers are reversed. When a money reversal is successful, the transaction cost is usually not refunded. The ...

Before downloading the whitepaper, we would like to ask you to complete your profile with company and position. After confirming you will receive the white paper.

Safaricom has begun migrating users from its standalone M-PESA app to a new platform, My OneApp, as it consolidates services and strengthens its position in Kenya's digital finance market. The company ...

Safaricom says it is working to fix glitches reported by some of its customers when logging into its newly launched all-in-one mobile application.“To our customers, we owe you a sincere apology over ...